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Publications

Eleven habits for highly successful BPM programs
Proven steps for getting started with process improvement. Discover the "habits" of customers that have proven to be successful with BPM on a long-term basis.

Driving Agility and Cost Optimization with BPM-Enabled SOA
Insurers BPM-enabled SOA successes are highlighted in three brief case studies reflecting four areas: legacy modernization, underwriting automation, claims processing, and customer information service. This paper also includes an easy checklist for you to see if your company is right for BPM-enabled SOA and an action plan to help you get started.

The New Promise of Business Intelligence
Learn how Cognos Business Intelligence lets you access virtually any data source, regardless of platform, and provide detailed, understandable views of the data to all users, regardless of location.

Business Analytics For Your Industry
The signs of a smarter planet are all around us. Smarter systems are being implemented and are creating value in every major industry. Learn how analytics are playing a pivotal role in your industry.

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