Business Process Management
BusinessFirst™ Process Optimization
BusinessFirst™BPO Planning Workshop
Contact Us

Get in touch with us and find out how we can help your business

Business Process Optimization (BPO) Planning Workshop

The BusinessFirst™ BPO Planning Workshop will help you assess how business process optimization can assist you organization. This is a two-day engagement with one of our Executive Consultants who will work with your key stakeholders to find appropriate starting points and deliver high level plans which will get you going on your BPO journey.

What We Do

We will work with you to refine the agenda; however, our typical activities include interactive interviews with business and IT stakeholders over a two-day period. We will deliver an executive summary and high-level business process optimization roadmap with concrete next steps to get you going with business process optimization. The workshop includes the following:

  • Overview and confirm workshop objectives
  • Business Process Optimization overview
  • Present Three Pillars of BPO Lifecycle - discover, manage, optimize
  • Review candidate BPO opportunities
  • Analysis and road map development
  • Review and final presentation

Your Benefits

By developing a strategic framework for your BPM initiative, this workshop enables you to assess where you are, determine where you want to go and provides direction on how to get there. Specifically you will:

  • Discover your business intent and plan your journey
  • Understand some common challenges faced in planning and implementing process optimization in an organization
  • Leverage business process optimization as catalysts for leap frog competitive advantage
  • See through the marketing hype and establish a solid foundation for business process improvement
  • Commit to a course of action with confidence of having an action plan developed for your specific goals and objectives